Refund policy

Return & Refund Policy

We accept returns and provide refunds under the following conditions:

Eligible Reasons for Return & Refund

  1. Wrong Product Sent – If the product received is not what was ordered.
  2. Defective Product – If the product has a manufacturing defect.
  3. Damaged in Shipping – If the product was damaged during transit.
  4. Tampered Product – If the product appears to be tampered with.

Refund Process

  • Refunds will be issued to the original mode of payment.
  • The refund process may take 10 to 45 days, depending on the issuing bank of the credit card.

Important Notes

  • Products must be returned in their original condition, with all accessories and packaging intact.
  • Customers must request a return within [3 days] of receiving the order.
  • If there is no refund policy for a specific product, it will be clearly stated on the product page before purchase.

Cancellation Policy

Customers may cancel their order under the following conditions:

  1. Cancellation Before Shipment – If the order has not yet been shipped, customers may request a cancellation.
  2. Cancellation After Shipment – Once shipped, cancellation is not possible. Customers may proceed with a return upon receiving the item (if eligible).
  3. Replacement Policy – If a product is defective or damaged, customers may request a replacement instead of a refund.

Important Notes

  • Cancellations must be requested within [24 hours] of placing the order.
  • If there is no cancellation policy for a product/service, it will be clearly mentioned before purchase.

For any queries regarding returns, refunds, or cancellations, please contact our customer support team